Privacy Policy

1. Introduction

Off Comps (“we,” “us,” or “our”) operates the Off Comps website and wholesale card intake service (the “Service”). This Privacy Policy describes how we collect, use, and protect your personal information when you use the Service.

2. Information We Collect

Information you provide

• Account information: name, email address, and phone number when you create an account.
• Lot submission data: payout method, payout details, intake preference, notes, and card/slab details (including photos, cert numbers, and grading information) submitted through the Service.
• Draft data: in-progress lot drafts saved to your account.

Information collected automatically

• Usage data: pages visited, features used, timestamps, and browser/device information, collected through Vercel Analytics.
• Cookies and session tokens: we use authentication cookies to keep you signed in. We do not use advertising or third-party tracking cookies.

3. How We Use Your Information

We use the information we collect to:

• Process and manage your lot submissions.
• Generate compiled sheets with comp data and payout estimates.
• Communicate with you about your submissions and account.
• Save and restore in-progress lot drafts.
• Maintain, improve, and secure the Service.
• Comply with legal obligations.

4. How We Share Your Information

We do not sell your personal information. We may share information in the following limited circumstances:

• Service providers: we use third-party services to operate the platform, including Vercel (hosting and analytics), Neon (database), and Cloudflare (security). These providers access data only to perform services on our behalf.
• Buy-list and comp data: card details from submissions may be checked against third-party pricing APIs and grading databases to generate comps.
• Legal requirements: we may disclose information if required by law, legal process, or government request.

5. Data Retention

We retain your account information and submission data for as long as your account is active or as needed to provide the Service. Draft data is retained until you submit the lot or delete the draft. You may request deletion of your account and associated data by contacting us.

6. Data Security

We implement industry-standard measures to protect your personal information, including encrypted connections (HTTPS), secure authentication tokens, and access controls on our database and infrastructure. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your personal information.
• Object to or restrict certain processing of your data.
• Data portability — receive your data in a structured format.

To exercise any of these rights, contact us through the information provided in the Contact section below.

8. Children’s Privacy

The Service is not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child under 13, we will take steps to delete it promptly.

9. Third-Party Links

The Service may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to read their privacy policies before providing personal information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updated versions will be posted on this page with a revised effective date. Your continued use of the Service after changes constitutes acceptance of the updated policy.

11. Contact

Questions about this Privacy Policy or your personal data? Reach us through the contact information on your account or at the Off Comps desk.